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"I had been communicating with Doug, the owner, and his new office assistant. Both were very responsive and very easy to work with. Doug always got back to me with any questions and always closed with... "don't worry, I will take care of you." I am glad I listened to him because he did. His team of movers showed up on time and got right to it. All were extremely polite and very hard workers. I think the move ended up taking quite a bit longer than the crew anticipated as I didn't prep as well for move day as I should have, but they never missed a beat. Other than a brief lunch break they worked hard all day. I never felt any of them were dogging it or cutting corners. Furniture going to temporary storage was wrapped as was furniture going into the apartment. Doug even showed up early to check-in on how things were going and helped out for several hours. At the end of the day Doug returned again to see how things were coming and help wrap things up as we got all of our belongings in our apartment and storage garage. As we all know moving is very stressful and the unknown of working with a company that is new to you can add to that. I appreciated that I never felt nickel and dimed by Legacy Moving and they worked with me to come up with ways to further reduce costs unlike the "Big Box" movers. The quotes from the big guys included charges of several hundred dollars to box flat screen televisions where Doug didn't have those ridiculous charges. Now that we are settled in the apartment I can now look back and appreciate how much Doug and his crew really did make this process easy for me. It is an absolute no-brainer that I will be hiring Legacy Moving again in a few months when our new house is ready." ~Charlie McCoy, Frisco, Texas 75034
"My family used Legacy Moving services twice already for personal moves. Both moves went extremly well. Moving is such a stressful event but Doug and his crew were very professional, courteous, and most helpful in seeing that my items were unloaded with care as if they were their own. But what really impressed me about Legacy Moving Services was that when Doug the owner heard that I was planning a large communtity event for a local non-profit foundation (The Dallas Arthritis Foundation) he stepped in and stepped up and worked it with his crew all UNPAID for two days. And if that was not enough, he since then has helped every year since... The Dallas Arthritis Foundation holds a large community walk event every year. I knew that I would need movers to help move items for our party for 1500+ people, but never did I think Legacy Movers would donate their time and services for FREE but I was moved by the generosity of Legacy Moving Services. I knew that my personal move with them went so smooth, but organizing a event for 1500 + people can be daunting but Doug and his crew were complete professionals. They consistently kept in touch with me and kept me up to date on the status of any issue that would arise while setting up our event. His crews spent two full days UNPAID giving back to the community of Dallas delivering items for the Dallas Arthritis Walk. The helped vendors set up their booths, picked up food items and once the event was over his crew was there to break down every table, chair and pack up every item used for a party for 1500+ people and made sure every item was delivered and placed back in the foundations storage space to my satisfaction. They never stopped and they didn't need to be told, what to do they just knew their jobs and did it with a smile on their face. Legacy Moving Services by far has went out of their way to give back to their local community by giving The Arthritis Foundation this service FREE for the past 3 years!!!! Doug and his team are a top notch"! ~Ro Lewinski, Lone Star Ranch - Frisco, Texas 75034
"Selecting the right moving company was a very important decision to me. I looked for two key qualifications as I evaluated many candidates. 1) Professionalism and attention to details, and 2) Good value. I found both in spades with Doug and Legacy Moving. Doug and his crew truly are the "fun" movers. They handled our 4brm, media room, office, kitchen, game, outdoor living and family living room furniture with great care. His crew was awesome - no complaining, just hard consistent working. Doug went out of his way to ensure our experience was a positive one. If your evaluating moving companies, you can be confident in trusting your business to Doug. I did, and I'm happy I made this choice. High praise to Legacy Moving!" ~Michael & Ginger Tarbet Frisco, Texas 75033, 75034, 75035
"I would like to thank Douglas Burack and his crew of movers for the excellent job they did of moving our 3 bedroom, two-story house. It was not an easy task as our 3 children were at the house during the move. Doug and his crew moved all the furniture and outside toys and fort without any problems. They even played and watched my children while we finished packing up last minute items. I want to thank you for helping us move and making our move fun and unstressful. I would recommend Legacy Moving Services to anyone who asks me"! -Stacy Lee Allen - Frisco, Texas
"I want to give Legacy Moving Services a high recommendation. They were easy to work with and always on time. Doug was especially helpful whenever we needed boxes and questions answered. One of the reasons we hired Doug was that he always followed up on everything we asked of him. Nothing was broken and it all went well." -Dawn Litchfield, President Litchfield, Nelson & Co. Financial Services
"I want to take a moment from my busy schedule to thank you for your promptness and professionalism in moving our office from 5th Avenue South to our current address of 975 6th Avenue South, Naples, Florida.
As I am sure you remember my call to you that Tuesday evening was in desperation, as another mover I had hired did not show. After several attempts to contact that mover, it was apparent by 7pm that they were a NO SHOW.
When I contacted you with my urgent request, you not only understood my frustration, but also promised a truck within 45 minutes. True to your word, you yourself came out within 45 minutes with a truck and co-worker and completed my move shortly before midnight. Everything was moved, without a scratch. Knowing I had clients expected at 8am Wednesday in our new location, you stayed until everything was in place and ready for business, and called the following day to see if everything was ok.
It is not customary for me to recommend businesses, althought being in the mortgage business, I am constantly asked for referrals. I fear referring someone that may not live up to my referral thus having an impact on my business.
It is without hesitation, that I have and will continue to refer Legacy Moving Services to my clients. I wish you continued success." -Jacquelynn Benson, Vice Presiednet Transcontinental Lending Group
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